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2011
- November
  - Be the Ball 02-Nov-11 15:17
- October
  - Get it in (the right) Gear. 03-Oct-11 12:21
- September
  - The Enterprise Toolbox 19-Sep-11 08:08
  - Mobile Payments one year later – still a solution in search of a problem. 12-Sep-11 08:40
- August
  - Quality Control: Technology is a Tool, not a Failsafe 29-Aug-11 13:32
  - Forget Plan b, We’re on Plan iv 22-Aug-11 10:31
  - Collecting Payment: Right vs. Privilege 15-Aug-11 09:48
  - Innovation Where it Matters, One Year Later. 01-Aug-11 09:15
- July
  - You Can’t Improve What You Can’t Measure 25-Jul-11 10:05
  - Swimming in the Deep Waters. 18-Jul-11 08:54
  - Got Advocates? 11-Jul-11 10:03
- June
  - It’s Not Just Semantics 27-Jun-11 14:02
  - Harmony and Urgency don’t mean as much without Accuracy 20-Jun-11 08:24
  - Communication Styles: Dependent on the Person or the Message? 13-Jun-11 08:46
  - Creative Leadership: Communication is Key 06-Jun-11 10:48
- May
  - Best in Show Financial Innovators Announced. 23-May-11 15:53
  - Woof-Wallet: The solution to all my handbag problems… 16-May-11 14:04
  - Agility: The Catalyst of Innovation 09-May-11 09:36
  - Half of the Journey is the Return Home 04-May-11 09:52
- April
  - Gentlemen, Synchronize Your Watches 25-Apr-11 09:39
  - Happy Customers Pay Their Bills 18-Apr-11 14:24
  - A Call for Coopetition. 11-Apr-11 08:44
  - Listen and Adapt: The Future of the Commercial Card Market 04-Apr-11 09:24
- March
  - Negotiating SLA’s – The Give and Take from Both Sides of the Table. 28-Mar-11 10:43
  - The Power of Web Usability in Customer Experience 21-Mar-11 08:16
  - Tuning in through the Static... 14-Mar-11 09:18
  - VIP Customer Experience: A Balance of Technical and Human Resources 07-Mar-11 21:07
- February
  - Mobile Cookie Commerce 28-Feb-11 10:42
  - How Do You Change a Company's DNA? ...One chromosome at a time. 21-Feb-11 09:15
  - Business Continuity Put to the Test. 14-Feb-11 09:39
  - Yeah, we can do that. 07-Feb-11 07:40
- January
  - Cycling Strategy: An Answer to ‘The Pressure for Perfection’ 31-Jan-11 09:26
  - When Every Day is Game Day: The Pressure for Perfection 24-Jan-11 13:24
  - Looking forward to my Multiplication Tables. 17-Jan-11 07:11
  - From M_cro-Manager to Multiplier. 10-Jan-11 08:37
2010
- December
  - 2010 – 2011 Payment Trends 27-Dec-10 08:29
  - Technology – Flatlining or Defibrillating Relationships? 20-Dec-10 08:00
  - The Value of Value 13-Dec-10 08:49
  - One Size Does Not Fit All 06-Dec-10 08:03
- November
  - CSA 2010 Raises the Stakes in Fleet Data Management 29-Nov-10 12:56
  - Happy Thanksgiving Week 22-Nov-10 09:45
  - The Proof is in the Pudding: Customer Loyalty Comes from More than a Good Promotion. 15-Nov-10 07:42
  - Data, Data, Everywhere! 08-Nov-10 07:38
  - A Healthy DSO 01-Nov-10 10:45
- October
  - Nothing, and Everything, New Under the Sun 25-Oct-10 09:11
  - Paying Tribute to Corporate Legacy with a Product that Moves Governments Forward 18-Oct-10 08:00
  - Technology and Customer Service 11-Oct-10 07:55
  - Customer Service Appreciation Week 04-Oct-10 06:43
- September
  - Multi Service ‘Day at the Chiefs’ 27-Sep-10 08:58
  - Hope is not a plan 20-Sep-10 07:46
  - Meet The New Guy! 13-Sep-10 07:33
  - The Importance of Staying in Touch 07-Sep-10 09:35
- August
  - Payments Innovation Courtesy of Walt Disney 30-Aug-10 07:47
  - Unicorns are Real! 23-Aug-10 08:09
  - The Power of Data—on a Camel! 16-Aug-10 14:43
  - Price Volatility: What’s a Fleet To Do? 09-Aug-10 07:38
  - When Payments & Veggies Collide 02-Aug-10 07:15
- July
  - Functional Innovation: The Cure for the Creativity Crisis. 26-Jul-10 10:53
  - Cost Savings: No Duh 19-Jul-10 13:02
  - Fleet Focus: Cost Savings 12-Jul-10 07:33
  - IQPC's Call Center Week 06-Jul-10 07:24
- June
  - The Raving Fan Domino Effect 28-Jun-10 09:47
  - The Mighty Corporate Card vs. The Volcano 21-Jun-10 07:22
  - Coffee, payments and the iPhone: Three of my favorite subjects! 14-Jun-10 07:33
  - Never a Vacation from/for Payments 07-Jun-10 07:28
  - Enjoying my Morning Transaction Data over a Cup of Coffee 01-Jun-10 07:24
- May
  - Dearest Martha 24-May-10 07:17
  - The Demise of the Paper Check 17-May-10 08:57
  - Where Does Innovation Come From? 10-May-10 08:34
  - A Need for Green Data 03-May-10 06:42
- April
  - Multi Service. Innovation Where it Matters. 22-Apr-10 14:17
  - Simplicity in Payments Innovation 05-Apr-10 08:21
  - Inherent Fraud Protection 12-Apr-10 08:20
- March
  - Net Pay: The Pay of the Future 15-Mar-10 08:15
  - Program Growth Begins at Negotiation 22-Mar-10 08:13
  - The Mid-America Truck Show 29-Mar-10 08:13
- February
  - Old School Business Relations: Putting a Face to the Email 15-Feb-10 08:09
- January
  - Growing a Commercial Payments Program 18-Jan-10 07:59
  - When Every Little Bit Counts: The Haiti Relief Effort 18-Jan-10 08:00
2009
- December
  - Charging Fair Prices 07-Dec-09 07:56
  - Decentralized Billing: Supporting Personal Romance and Good Business Practice 14-Dec-09 07:51
  - Giving and Receiving 21-Dec-09 07:49
  - Social Purchasing: The Next Big Thing? 21-Dec-09 07:48
  - Transparency 21-Dec-09 07:46
- November
  - Where Good Business Begins 02-Nov-09 07:42
  - Innovation Compensates for Fewer Resources 09-Nov-09 07:41
  - Business Concerns in 2010 23-Nov-09 07:32
  - P-Cards: The End of Private Label? 30-Nov-09 07:10
- October
  - The Launch 12-Oct-09 07:29
  - Some Dis-Assembly Required 19-Oct-09 07:11
  - Recognizing Customer Service 26-Oct-09 06:53

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