In January 2010, Open Road Drivers Plan® conducted a survey of professional truck drivers, asking this question, to determine the key factors driving loyalty to carriers. Drivers were asked to rate the importance of specific employee benefits in their decision to stay with or leave a trucking company. This paper outlines the results of this survey and provides suggestions on how to sustain a culture of driver appreciation throughout fleet operations.

Fuel cards provide fleets with access to credit for a daily operating expense, cost savings at the pump, reimbursement or reward programs for qualified transactions, as well as insightful data to manage down fleet costs. But the benefits provided by fuel card companies are not interchangeable. This paper will review the questions you need to ask prior to deciding upon a fuel card company.

The cost of marine fuel is frequently in the millions of dollars per lift. The time involved in locating and qualifying fuel suppliers, specifying orders, confirming or disputing transaction details, and processing payments represent additional administrative expense. This case study outlines how the U.S. Government identified specific fuel procurement issues and developed an e-procurement system that would both improve access to fuel and decrease marine fuel procurement costs.

In a billing and payment program, the mystery of how to maximize B2B profitability is often a simple question of functionality. This paper addresses the common pitfalls of a consumer payment program that hinder commercial growth and goes on to identify value opportunities that can make B2B relationships more profitable.