Professional Service Specialized for your Commercial Customers.

If one of the goals for your private label program is to improve your commercial customers’ brand experience, then providing consistent, professional service within all aspects of your payment program is a top priority.
 
Multi Service specializes in commercial private label billing and payment programs. Each customer service representative is trained and empowered to handle your customers’ credit- and transaction-related questions.
 
Multi Service customer service professionals work in a resource-rich, technically-savvy department with online, real-time access to the same program website your customers utilize to manage their accounts. Because the Multi Service internal support system emulates the screens and processes your customers use, our customer service representatives are able to support and educate your customers as they walk through the system together, screen-by-screen.
 
Each Multi Service Private Label program is assigned a unique toll-free number, which identifies a customer as yours prior to a customer service representative ever answering the phone. This means that your customers will receive professional service, in your name, every time.
 
Whether your customer requires assistance with account management issues, credit-related inquiries, or technical concerns, multi-lingual customer support can be made available at hours tailored for your program’s needs.