Supporting Sales by Supporting the Merchant.

Your merchants play a key role within the transaction process. Whether you utilize independent dealerships, retailers, or company-owned sales locations to distribute your products, your sales channels make a significant impact upon your customers’ perception of your company, your products and your brand.

Additionally, independent merchants take on a risk every time they accept an in-house account as payment for a transaction. At Multi Service, we work to ensure that your independent merchants get paid on time, every time.

Integrating the Sales Process.

Multi Service works together with you and your merchants throughout the implementation process to ensure that point of sale solutions and authorization and settlement processes are seamlessly integrated with existing business solutions.
 
Our merchant support group has access to online, real-time information about transactions originated at each of your independent merchant’s locations. Because the Multi Service internal support system emulates your merchants’ program website interface, our support team is able to walk your merchants through the system, screen-by-screen.

Supporting the Sale.

Multi Service provides multi-lingual support to merchants within your private label program. Knowledgeable, professional representatives answer their calls to your unique toll-free number, in your name. Whether a merchant requires assistance with a customer’s transaction authorization or a payment status, our merchant support group is trained and equipped to assist them according to your requirements.